Job Title: Senior Retail Supervisor
About the Role:
We are seeking a highly skilled and motivated Senior Retail Supervisor to join our team. As a Senior Retail Supervisor, you will be responsible for supporting the General Manager in organizing, planning, and implementing strategy to meet store objectives.
Main Responsibilities:
* Provide supervisory support to the General Manager, including scheduling and store operations
* Ensure team objectives are met by promoting and selling products through understanding customer needs
* Advise customers on product knowledge and provide expert advice on the collection
* Maintain store standards according to company guidelines
* Guarantee proper Customer Relationship Management according to Company standards
* Embody and transmit company projects with passion and effective product knowledge
Qualifications:
* Minimum 4 years of relevant experience in luxury retail
* 1-2 years of relevant store management experience
* Leadership and excellent communication skills
* Pro-active problem solver with a positive attitude and professional selling techniques
* Good customer focus with strong presentation, interpersonal, and communication skills
* Strong team player
* Ability to work varied hours and days, including nights, weekends, and holidays as needed
Benefits and Working Conditions:
* Fostering uniqueness, human capital is a true asset, and Diversity & Inclusion have always been essential to our culture
* We are an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age