OverviewThe Floor Supervisor is responsible for overseeing the daily operations of the Room Attendant staffs, ensuring that all guest rooms and public areas are clean, well-maintained, and meet the hotel's quality standards.Applicants must hold a Macau ID due to work permit restriction.ResponsibilitiesInspect guest rooms and public areas to ensure cleanliness and adherence to hotel standardsTrain housekeeping employees in order to achieve the standards of cleanliness in guest rooms and public areasCollect room and floor status report sheets for assigned work areas and assign rooms to attendantsMonitor and manage the inventory of cleaning supplies and equipmentInspect pantries to ensure all items are stocked in an orderly fashion and in sufficient quantitiesCoordinate work orders in assigned areas and follow up on inspectionsEnsure compliance with health and safety regulations in housekeeping practicesMaintain a safe working environment and report any hazards or maintenance issuesQualificationsReading, writing and oral proficiency in Cantonese, Mandarin and English.A minimum of a high school or equivalent education.Knowledge of tasks performed by the Room Attendants, Public Area Attendants, Houseman and Runners.BenefitsCompetitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & Hours48 Hours weeklyWork on shift
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