Job DescriptionHybrid: This position requires you to work on-site 3 times a week (Tue to Thu)The Aftersales Program Readiness Supervisor plays a strategic and highly collaborative role that spans multiple functions and regions. This position requires strong leadership, creativity, initiative, and exceptional communication skills. The supervisor will lead a team of engineers and provide both operational and strategic support to business partners and Customer Care & Aftersales organizations.The APRM team is accountable for the planning, coordination, and delivery of all Aftersales program requirements — including Owner Manuals, Service Instructions, Diagnostic Software, Special Tools, and other critical service readiness elements—to ensure full availability at vehicle launch.Key Job Responsibilities:Lead and develop a multifunctional engineering team, serving as the primary Aftersales focal point for new program development in the South America region.Support Product Teams and Aftersales stakeholders by delivering accurate, high‑quality, and timely responses to technical and service-related inquiries.Coordinate cross-regional integration and communication, ensuring seamless collaboration between global development teams and Aftersales organizations in South American markets.Monitor and manage the development of Aftersales deliverables, ensuring alignment with timing, quality, and content expectations defined in the Global Vehicle Development Process (GVDP).Create and maintain program scorecards and status reports, providing clear visibility of risk, timing, and readiness to leadership teams.Guide teams through execution and decision-making processes, facilitating alignment, issue resolution, and collaborative problem-solving across multifunctional groups.KNOWLEDGE, SKILLS AND EXPERIENCE REQUIREMENTS:Bachelor's degree in EngineeringAdvanced or Fluent English (written and verbal)Proficiency in project management tools and methodologiesExperience working in cross-cultural and cross-regional environments.Analytical and problem-solving skills, with the ability to anticipate risks and drive mitigation plansKEY COMPETENCIES:Passion for Product & Customer FocusProblem solving and analytic capabilitiesFlexibility & AdaptabilityDeal with ambiguityExcellent communication skills (verbal and written)Organizational agilityDesired:Spanish communicationKnowledge of Global Aftersales Engineering functions, deliverables, and operationAbout GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Non-Discrimination and Equal Employment OpportunitiesGeneral Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .AccommodationsGeneral Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.