Overview
Shopee | Posted Sep 14, 2025 | Full-time | Negotiable | Advanced (5-10 yrs)
Responsibilities
Responsible for supervising daily a logistics operations team composed of an auxiliary, assistant, problem solver and logistics leader on a scaled shift basis, ensuring that the flow of incoming and outgoing orders complies with standard work procedures.
Build a team aligned with the company's cultures and values, develop leadership with focus on delivering results, productivity and operational engagement, aiming at cost control and maintaining a high level of quality and execution with a focus on continuous improvement.
Supervise the team, ensuring good performance, control and organization of processes;
Monitor process indicators, cost, overtime, absenteeism and turnover and seek improvement solutions;
Organize the work routine of operators and operational leaders ensuring basic activities (audits, housekeeping, trainings, HC control, etc.);
Ensure tools, resources and development actions for your team to guarantee operational efficiency and stability of productive processes;
Monitor all processes through indicators and action plans;
Identify, implement and monitor opportunities for process improvement by analyzing stages, information exchange with support areas and/or market knowledge;
Multiply performance results to the entire team;
Ensure execution of standard work as defined in operational work instructions;
Involve the operational team to analyze process indicators and propose immediate action plans for correction;
Promote team engagement and integration;
Create and validate processes for improving operational efficiency;
Identify root causes of deviations and complex problems and outline improvements with leadership.
Qualifications
What you need to take on the challenge:
Availability to work on a 6x1 schedule, morning and afternoon shifts;
Bachelor's degree in Engineering, Administration, Logistics or related areas;
Advanced Office package;
Previous experience in people management and logistics operations;
Experience with process management by indicators, involving the team and establishing corrective actions;
Knowledge of tools such as Kaizen, PDCA, 5S is a plus.
Benefits
Medical and dental assistance, extending to dependents;
Partnership with Gympass and TotalPass;
Flexible meal/food allowance;
Transportation, Mobility allowance or on-site parking;
Flexible benefits;
Zenklub;
Discretionary annual bonus linked to performance.
Join us and help shape history with us.
What makes you unique makes us better.
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