Join to apply for the Operador(a) de Televendas role at Diamantes Lingerie .
**Company Overview:**
Diamantes Lingerie is a Brazilian brand specializing in intimate fashion, founded in 2005 in Frecheirinha, Ceará. The company aims to offer high-quality products for the whole family and empower entrepreneurial growth.
**Mission:**
To unite people and purposes, providing financial independence to consultants. With exclusive designs, premium raw materials, and technological investments, the company builds trust with customers across Brazil.
Activities
* Qualify and engage with digital leads, presenting the business model and products, selling, and managing client portfolios.
* Provide personalized customer service by analyzing profiles and needs, using consultative approaches and highlighting the benefits of Diamantes' business model.
* Present complementary offers suited to customer needs to enhance experience and increase average ticket.
* Handle customer inquiries, direct them to appropriate departments, and clarify doubts.
* Describe products technically and inform about cost-benefit aspects.
* Maintain good relationships, ensure customer retention, and manage post-sale activities.
* Draft and send quotations and orders.
Requirements
* Complete High School Education.
* Experience in client portfolio management and sales.
* Proficiency in Microsoft Office.
Benefits
* On-site meals.
* Life insurance.
* Health plan (upon enrollment).
* Transportation or fuel allowance.
* Partnership discounts (pharmacies, schools, gyms, restaurants, etc.).
* 24-hour psychological support (Pass).
* Engagement activities.
* Ethics hotline available 24/7.
* Day off on birthday month.
Additional Information
Contract type: CLT
Seniority Level
* Entry level
Employment Type
* Full-time
Job Function
* Sales and Business Development
Industry
* Textile Manufacturing
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