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Job Overview
We are seeking a passionate Commercial Assistant who loves serving clients and ensuring an exceptional experience in the real estate sector.
If you have empathy, proactivity, and want to be part of a team that values customer relationships, this opportunity is for you!
As our Commercial Assistant, you will support clients post-purchase, resolve queries, and deliver excellent service.
Help strengthen our client relationships and enhance our after-sales quality.
Responsibilities
Provide post-sale customer service, ensuring a positive and resolving experience.
Respond to inquiries, requests, and complaints promptly, offering support and solutions.
Manage and update related records and documents.
Collaborate with the relationship team to identify and resolve issues, maintaining high service standards.
Conduct satisfaction surveys and monitor client feedback to improve processes and strategies.
Assist in organizing events and site visits to monitor client progress during project delivery.
Requirements
Experience in customer service, preferably in the real estate sector.
Clear and empathetic verbal and written communication skills.
Organizational skills, proactivity, and ability to handle multiple demands.
Basic knowledge of CRM tools and Microsoft Office.
Experience with documentation and real estate contracts is desirable.
Additional Details
Education: Not specified
Salary: To be negotiated
Position: Assistente comercial
Company: Gráfico Empreendimentos
Industry: Construction and Civil Engineering
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Sales and Business Development
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