Essential Job Functions: - Offer foundational technical support in infrastructure services, providing assistance in routine tasks. - Assist with infrastructure projects and assignments. - Participate in basic monitoring and routine troubleshooting of infrastructure systems. - Collaborate with team members to address infrastructure challenges and daily operational tasks. - Support the creation and maintenance of infrastructure documentation. - Develop and improve technical skills through on-the-job experience. - Show eagerness to learn and gain expertise in infrastructure services. - Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: - Bachelor's degree in a relevant field or equivalent combination of education and experience - Typically, 1 years of relevant work experience - Proven experience in infrastructure technology analysis - Proficiencies in data analysis and technical knowledge - A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: - An advanced degree in a relevant field is a plus - Relevant certifications, such as CompTIA A, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus