Job Description
Estoca is a logistics company driven by technology, providing a faster, low-friction operation with high visibility for e-commerce businesses.
We are looking for a Supervisor to join our team, responsible for managing logistics partners, monitoring performance, and ensuring compliance with internal and external teams.
Responsibilities include:
* Managing logistics partner relationships and monitoring performance;
* Monitoring daily operations and results, and managing productivity on an hourly basis;
* Ensuring the organization, reception, storage, separation, shipping, and reverse logistics are properly audited;
* Leading critical analysis of inventory movements and processes, identifying opportunities for improvement and addressing root causes of deviations;
* Maintaining accurate inventory information, both physical and in the WMS system;
* Ensuring operational standards are met and continuously improving processes;
* Directing operations, implementing best practices, and focusing on operational excellence;
* Addressing discrepancies, analyzing causes, and using quality tools;
* Communicating operational needs to CX, CS, and Technology teams as necessary.
Requirements:
* Bachelor's degree in Administration, Logistics, Economics, Engineering, or related fields;
* Solid knowledge and experience in logistics process management;
* Knowledge of operational and inventory indicators;
* Experience with high-volume processes in distribution centers;
* Knowledge of Lean tools, PDCA, and analysis methodologies;
* Experience with WMS and ERP systems;
* Availability for travel;
* Flexible schedule;
* Knowledge of quality tools and lean methodology.
Preferred qualifications:
* Postgraduate degree in logistics, production management, or related fields;
* Experience in data analysis;
* Knowledge of people management and engagement tools;
* Experience with Google Workspace (Documents, Spreadsheets, and Presentations).
Benefits:
* CLT regime;
* Meal or food voucher (R$830/month);
* Transportation voucher;
* National medical assistance (SulAmérica);
* Dental assistance (SulAmérica);
* Life insurance (Prudential);
* Extended paternity leave (30 days);
* Extended maternity leave (120 days + 30 days remote work);
* Childcare assistance;
* TotalPass (wellness platforms);
* Flexible dress code;
* Birthday day off.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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