Company Description
Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion.
Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa, and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation, and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.
Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.
Job Description
Rate of pay: $20.92/hour USD
Supervise the setup of designated function rooms to meet the group's requirements in accordance with hotel standards. Maintain cleanliness and working condition of all equipment, guest, and service areas.
Responsibilities
* Maintain complete knowledge of daily scheduled group functions, times, locations, and guest guarantees.
* Know the location of all hotel function spaces and room names.
* Understand all styles of meeting and banquet room settings.
* Ensure correct maintenance and use of equipment.
* Follow all departmental/hotel policies and safety guidelines.
* Oversee all house persons during shifts, supervising staff to ensure superior guest service.
* Assist, train, support, and discipline Banquet House Attendants to meet quality standards and maintain morale and productivity.
* Handle and transport all equipment carefully to prevent injuries and damage, using equipment only as intended.
* Review Banquet Event Orders for the day and upcoming days, assigning colleagues to tasks and coordinating with the manager.
* Organize work duties with house persons, directing and delegating assignments.
* Retrieve and stock linens and skirting from Laundry, organize supply carts, and transport materials to function areas.
* Inspect set rooms for cleanliness and compliance with group requirements, rectifying deficiencies.
* Set up rooms with tables, chairs, staging, and equipment as specified and in accordance with standards.
* Set up table linens, skirting, and tabletop items per group specifications.
* Refresh function areas as scheduled, store reusable items, and return equipment to storage.
* Handle lost and found items appropriately.
* Clean and sanitize glassware, floors, and designated areas using proper chemicals and tools.
* Maintain cleanliness and organization of closets, remove trash, and ensure proper storage.
* Transport food and beverage items using trays.
* Check and reposition furniture, inspect for damages, and report issues.
* Clean furniture, fixtures, and fixtures; dust and polish surfaces.
* Inspect and maintain the condition of all equipment and facilities.
* Ensure nothing is stored in stairwells and that safety protocols are followed.
* Attend to guest needs, respond promptly, and promote positive guest relations.
* Be familiar with all hotel services to respond accurately to guest inquiries.
* Handle guest requests and complaints courteously, following procedures.
* Deliver packages and report damages or hazards.
* Complete side duties and participate in training and meetings.
Secondary Functions
* Assist with inventories, stock supplies, and follow maintenance programs.
Qualifications
* Food handling certification.
* Effective communication skills in English with guests and staff.
* Legible communication and basic mathematical skills.
* Ability to supervise staff effectively.
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Why work for Accor? We support your growth and learning, and provide opportunities to explore limitless possibilities in hospitality. Join us and write your own story with Accor. Discover more at https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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