Join to apply for the Supervisor de Atendimento role at Riachuelo .
Our team at Riachuelo is looking for a Supervisor de Atendimento to join our store team.
Responsibilities and duties:
* Manage commercial departments, overseeing teams, ensuring operational procedures are followed, and results are achieved.
* Ensure efficient customer service and manage checkout queues.
* Handle scheduling, vacations, training, and staff development.
* Support sales of all products.
* Monitor and optimize customer service flows across all contact points.
* Increase credit card sales while maintaining customer satisfaction.
Requirements and qualifications:
* Completed or ongoing higher education.
* Availability for store closing shifts, weekends, and holidays.
* Experience in customer service excellence.
Additional information and benefits:
* Medical and dental assistance
* Group life insurance
* Gynpass
* Educational partnerships
* Discounts at Riachuelo
* Meal or Food vouchers
* Transport vouchers
* Profit sharing
Job details:
* Employment type: Full-time
* Industry: Retail
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