Job Title: Retail Operations Supervisor
About the Role
We are seeking a highly motivated and experienced Retail Operations Supervisor to join our team. The successful candidate will be responsible for supporting the Store Manager in organizing, planning, and implementing strategy to achieve store objectives.
Key Responsibilities
* Provide supervisory support to the General Manager, including organizing and planning operations
* Ensure schedules and store objectives are met by the team
* Promote and sell products through understanding customer needs
* Advise customers on product offerings
* Demonstrate exceptional customer service and build long-term relationships with customers
* Maintain store standards according to guidelines
Requirements
* Minimum 4 years of relevant experience in luxury retail
* 1-2 years of store management experience
* Leadership and excellent communication skills
* Pro-active problem solver with a positive attitude and professional selling techniques
* Strong customer focus with presentation, interpersonal, and communication skills
* Ability to work varied hours and days, including nights, weekends, and holidays as needed
Benefits
We offer a dynamic and inclusive work environment that values diversity and promotes employee growth. Our company fosters uniqueness and recognizes human capital as a true asset.