Supervisor de Serviços de Tecnologia page is loaded## Supervisor de Serviços de Tecnologialocations: Brazil - Rio de Janeirotime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 30, 2025 (16 days left to apply)job requisition id: Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.Então, confira a oportunidade abaixo e venha fazer parte do nosso time HaleonO Supervisor de Serviços de Tecnologia irá liderar as iniciativas de infraestrutura de TI do site, trabalhando em estreita colaboração com os serviços de suporte técnico, areas de negócio e fornecedores terceirizados.Principais responsabilidades:* Atuar como responsável pela gestão de risco, qualidade e conformidade dos serviços de tecnologia.* Liderar proativamente a resolução de problemas operacionais de tecnologia no site, incluindo escalonamento.* Colaborar com as equipes de negócios do site, como engenharia e laboratório, em projetos ou problemas com dependência de infraestrutura de TI.* Trabalhar em parceria com os times centrais de tecnologia para alavancar os serviços de TI compartilhados do site.* Gerenciar o ciclo de vida dos serviços sob responsabilidade da área de tecnologia.* Ser o ponto de contato para os Serviços de Suporte Técnico Central, gerenciando a resolução de problemas locais, inclusive os que impactam o funcionamento do site.* Garantir que a documentação do ciclo de vida de validação esteja alinhada com os processos de gerenciamento de mudanças e com as exigências regulatórias para sistemas GxP.* Apoiar as principais prioridades de tecnologia e do site, incluindo a identificação de novas soluções tecnológicas.Qualificações:* Ensino superior completo em Análise de Sistemas, Gestão de TI, Infraestrutura de TI, Sistemas de Informação ou áreas afins.* Sólidos conhecimentos em gestão de serviços de TI e ciclo de vida de aplicações, essenciais para as atividades rotineiras da função.* Experiência prévia em posições de suporte ou gestão de serviços de TI.* Familiaridade com processos de validação de sistemas e GMP (Good Manufacturing Practices).* Desejável experiência em TI nos setores Farmacêutico, Saúde ou Bens de Consumo Regulamentado, contribuindo para as atividades de gerenciamento de risco e conformidade exigidas pela função.* Conhecimento em processos ITIL (gestão de incidentes, problemas, mudanças, liberações e configuração).* Conhecimento em DevOps.* Experiência na gestão de serviços de fornecedores globais.* Conhecimento em IT Continuous Service Improvement.* Inglês avançado.* Disponibilidade para atuar na nossa fábrica localizada em Jacarepaguá, Rio de Janeiro.**Job Posting End Date** ## **Equal Opportunities**Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.## **Adjustment or Accommodations Request**If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.## **Note to candidates**The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
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