Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a leading global logistics and freight forwarding company in their search for a Sea Freight Supervisor based in Parañaque City. Salary Range : Open Work Setup : Onsite Shift Schedule : Day Shift Location : Parañaque City The role The Sea Freight Supervisor will lead the daily operations of the export/import sea freight department in the Philippines. This role combines hands-on operational management with strategic oversight, ensuring service excellence, compliance with regulations, and achievement of business and financial objectives. The Sea Freight Supervisor will coach and develop the export/import team, liaise with key partners, and support the Head of Operations in delivering the company’s strategic goals. Your Responsibilities: 1. Leadership & Team Development Supervise and lead the export/import department, ensuring high performance and adherence to company policies. Recruit, train, coach, and develop team members to maximize performance and job satisfaction. Establish departmental processes, KPIs, and standard operating procedures aligned with corporate standards. Maintain strong relationships with overseas agents, shipping lines, customers, and other logistics partners. Promote a culture of service excellence, integrity, and operational reliability. 2. Operational Excellence Oversee day-to-day export/import operations to ensure efficiency, accuracy, and compliance with policies and local regulations. Ensure zero operational loss accounts through effective monitoring and proactive problem-solving. Maintain quality standards for operational export procedures and continuously drive process improvements. Support the sales team with quotations, RFQs, rate negotiations, and customer liaison activities. 3. Financial & Administrative Management Assist in achieving departmental budgets, sales targets, and profitability goals. Ensure proper job-costing, billing, and gross profit reporting in line with company policies. Handle supplier and customer queries related to accounts, collections, and deliveries. Collaborate with finance and operations teams to maintain accurate records and timely reporting. 4. Compliance & Risk Management Ensure compliance with internal codes of ethics, delegation of authority, and audit requirements. Adhere to Philippine Bureau of Customs rules, export controls, sanctions, and data protection regulations. Proactively identify and mitigate operational risks. 5. Strategic & Business Support Support the Head of Operations in aligning departmental activities with national and corporate strategies. Contribute to operational planning, forecasting, and resource allocation. Provide insights for continuous business process improvements and service excellence. What we're looking for: Education & Professional Qualifications: Bachelor’s degree (4-year), preferably in Logistics, Supply Chain, or related fields. Experience: Minimum 10 years of experience in freight forwarding and logistics, with strong knowledge of SEA export/import operations. At least 3 years in a supervisory or managerial role. Hands-on experience with operational systems (familiarity with CargoWise - CCLP Certified Logistics Provider by WiseTech preferred). Well-connected with shipping lines and familiar with the Philippines maritime logistics industry. Skills & Competencies: Strong leadership, team-building, and coaching skills. Excellent operational, multi-modal logistics, and problem-solving capabilities. Strong analytical and decision-making skills, with a pragmatic and results-oriented mindset. Excellent communication, interpersonal, and negotiation skills. Ability to plan, organize, and prioritize operational and strategic activities. High stress tolerance and flexibility to adapt to business demands. Commitment to compliance, quality, and continuous improvement. Language Requirements: Proficient in English, both written and spoken. Ready to take the next step in your career? Submit your application now! We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.