Join to apply for the Supervisor de Atendimento role at Riachuelo.Our team at Riachuelo is looking for a Supervisor de Atendimento to join our store team. We value diversity, respect, and empathy, fostering an environment where all RCHLOVERS can thrive and develop.Responsibilities and dutiesManage the credit and cash departments, ensuring operational procedures and results are met.Ensure operational processes for credit and cashiering are followed.Achieve set targets and increase customer base registration.Develop strategies for card activation and manage credit risk.Train and mobilize the team for excellent customer service.Diagnose issues and propose improvements.Promote Riachuelo cards and financial products to customers.Plan store schedules, shifts, and hours with the management team.Conduct team meetings and training sessions.Evaluate team performance and provide feedback.Identify and develop talent for succession planning.Open and close the store according to schedule.Requirements and qualificationsComplete or ongoing higher education.Full availability for working hours, including weekends and holidays.Experience in selling financial products, preferably in retail.Additional information and benefitsMedical assistance*Dental assistanceGroup life insuranceGympassEducational partnershipsDiscounts at RiachueloMeal or food vouchersTransport vouchersProfit sharingMedical assistance available after 1 year with the company. For more benefits, visit our careers page.If you're interested, apply now! #VemSerRCHLOVER
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