JD Industrials, a subsidiary of JD Group, focuses on industrial supply chain technologies and services, with a market capitalization of approximately $5 billion.Our business is to support the development of enterprises from the industrial manufacturing industry through the integrated model of "supply chain + technology + service” and create a B to B procurement platform for industrial products. We provide industrial procurement solutions to more than 7,000 large customers and more than 8 million small and medium-sized business customers. We work with more than 30,000 suppliers of industrial goods, and our platform has more than 40 million SKUs .Now JD Industrials focuses on developing overseas business, providing one-stop industrial product procurement solutions for enterprises from different countries. Our business has spread to Southeast Asia, Europe, the Middle East and South America .Role OverviewWe are seeking a proactive and detail-oriented Operative Purchase professional to join our growing team. In this role, you will be responsible for managing and maintaining the lifecycle of business opportunities, ensuring end-to-end satisfaction, and enhancing the overall customer experience. This role is essential in driving operational efficiency and customer responsiveness throughout the procurement process.Job DescriptionOpportunity Management :Manage and maintain customer opportunity pipelines, ensuring accuracy and timely updates across all touchpoints.Opportunity Allocation :Allocate daily customer opportunities to relevant teams or stakeholders, ensuring efficient handling and follow-up.Full-Chain Tracking :Monitor and follow business opportunities through the entire chain—from initial clarification to quotation, quality assurance, and fulfillment—to ensure smooth operations and resolution of issues.Customer Support :Respond to customer service queries related to procurement and operational processes, actively improving the overall user experience.QualificationsBachelor’s degree in Business, Supply Chain, Operations Management, or a related field.Experience in procurement, supply chain operations, or a similar customer-facing role.Strong organizational and multitasking skills with high attention to detail.Excellent communication skills, both written and verbal.Proficient in using ERP systems and Microsoft Office tools (Excel, Outlook, etc.).A proactive, customer-centric mindset with a problem-solving attitude.Insurance & Wellbeing : Supplementary Life Insurance, Supplementary Accident Insurance, Supplementary Medical InsuranceGood team atmosphere and many opportunities for promotion.
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