Job Summary
We are seeking a highly skilled Video Delivery Specialist to join our team. This role involves providing technical assistance and resolving issues related to video delivery on various platform apps.
Main Responsibilities:
* Analyze root cause and fix service tickets as per standard operating procedures
* Build Custom Python Scripts to simulate app launch, login, and playback behavior
* Triage complex issues across various applications responsible for video delivery
* Setup dashboards and configure alerts to monitor the health of the ecosystem
Key Skills and Qualifications:
* Technical assistance and issue spotting
* Root cause analysis and service ticket resolution
* Python scripting and app simulation
* Issue triaging and dashboard setup
About the Role
This is a critical position that requires strong technical skills and attention to detail. If you have experience in video delivery and are looking for a challenging role, we encourage you to apply.