Job DescriptionAbout this JobNIQ GFK is a global measurement and data analytics company that provides the most complete and trusted view of consumers and markets worldwide. We offer consumer packaged goods manufacturers, Tech & Durables manufacturers, and retailers accurate, actionable insights and a comprehensive understanding of the marketplace to support innovation and growth.Our Customer Success Team manages relationships with key recurring clients, ensuring their satisfaction and fostering long-term value. In this role, you will develop market expertise, ensure the relevance and quality of analyses and recommendations for major industry clients, identify client needs, design tailored solutions, and contribute to the sales process.ResponsibilitiesSupport regional deployment and adoption of gfknewron (GfK Analytics Platform), focusing on Predict and Consumer modules, including training internal teams and clients.Advise clients on maximizing the value of panel data, understanding key performance indicators, and interpreting reports.Assist clients using data from gfknewron and related tools, and participate in client-focused development projects.Develop in-depth sector-specific market expertise, including market dynamics, brand performance, and distribution channels.Conduct analyses and translate client briefs into presentations and actionable recommendations tailored to marketing and sales teams.Participate in Tech & Durables Latam innovation initiatives for growth.Collaborate with sales, customer success, and other departments to identify client needs and sales opportunities.#LI-HybridQualificationsRelevant experience in consulting and market research solutions.Strong business understanding in durable consumer goods markets or consumer packaged goods.Interest in Tech & Durables product categories and markets.Excellent English and Spanish language skills.Strong presentation and communication skills with a client-centric approach.Proactive engagement with multi-disciplinary teams.Eagerness to learn, open mindset, team spirit, and entrepreneurial attitude.Additional InformationOur BenefitsFlexible working environmentShort FridayWellhub (Gympass)Mentorship ProgramLinkedIn LearningEmployee Assistance Program (EAP)Comprehensive Medical and Dental CoverageMeal Allowance...and more!Job ID: R25_0011073|BROur Commitment to Diversity, Equity, and InclusionNIQ is dedicated to reflecting the diversity of our clients and communities. We are committed to embedding inclusion and diversity into all aspects of our work. We invite candidates who share this mission to join us. We are an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other protected class. Learn more about our diversity and inclusion efforts at: https://nielseniq.com/global/en/news-center/diversity-inclusion
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