Description
About Us
Our company is a leading global digital transformation firm operating in over 30 countries worldwide.
We specialize in providing innovative solutions to help businesses achieve their digital goals as a trusted Salesforce partner.
We are proud to be the only global Salesforce partner recognized in the top 5 categories, highlighting our commitment to excellence and customer success.
With a strong focus on leveraging cutting-edge technologies and industry best practices, our team of experts is dedicated to driving growth and efficiency for our clients across various industries.
Embracing a 100% remote culture for over 20 years, we are committed to flexibility and work-life balance for our employees.
Key Responsibilities:
* Develop solutions using Omni Studio tools such as Omniscipts, Data Raptors, Integration Procedures, and Flexcards to build dynamic, customer-centric applications.
* Collaborate with business analysts and stakeholders to understand functional requirements and translate them into technical designs.
* Create technical specifications and designs for Omni Studio components that align with project objectives and Salesforce best practices.
* Customize and configure the Salesforce platform using declarative tools to meet business needs, ensuring solutions are scalable and maintainable.
* Write clean, efficient, and well-documented code using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies as needed.
* Implement integrations with third-party systems using Salesforce APIs and middleware solutions.
* Develop and execute comprehensive test plans, including unit tests, integration tests, and user acceptance testing to ensure the quality and functionality of the solutions.
* Manage the deployment process using tools like Salesforce DX, Change Sets, or Version Control Systems, ensuring smooth transitions from development to production environments.
* Create detailed documentation for developed solutions, including design documents, user guides, and maintenance instructions.
* Provide ongoing support and troubleshooting for deployed solutions, addressing any issues that arise in a timely manner.
* Monitor and optimize the performance of Omni Studio solutions, ensuring they operate efficiently within Salesforce Governor Limits.
* Work closely with project managers, other developers, and quality assurance teams to ensure timely delivery of high-quality solutions.
* Engage with clients to gather feedback, understand their evolving needs, and make recommendations for enhancements or new features.
* Share knowledge and best practices with the team, contributing to the collective expertise and professional development of colleagues.
* Stay up-to-date with the latest Salesforce releases, Omni Studio updates, and industry trends to continuously improve skills and knowledge.
* Ensure that all development work complies with company policies, industry standards, and Salesforce security guidelines.