We are seeking a highly skilled Technical Implementation Specialist to join our team.
The ideal candidate will have experience in technical support or training, with a strong background in computer engineering or related fields. They will be responsible for working with leads and partners to deliver high-quality solutions and ensure seamless implementation of Wialon-based projects.
Key Responsibilities:
* Technical pre-sale assistance and demo delivery
* Continuous development of partners' technical expertise
* Software and hardware-related consultations and trainings
* Full range of support activities for Wialon-based projects
* Guidance on the HW integration process and HW partners test accounts management
* Holding public training sessions and webinars
* Participation in department-wide process improvement initiatives and partner-related events
Requirements:
* Advanced English and Spanish required; knowledge of Portuguese is a strong plus
* Experience in technical support or training
* University degree in computer engineering or related field
* High productivity level and time management skills
* Strong knowledge of building fruitful partnerships
* Fast learner and ability to switch focus easily
* Excellent business correspondence and communication skills
What We Offer:
* Involvement in the growth and development of an international product IT company
* Challenging tasks that boost technical and communicative creativity
* Result-driven, friendly, and supportive team
* Work within GMT-3 (São Paulo) time zone from 9 to 6 with Brazilian state holidays
Benefits:
* Compensation for medical insurance and working on your own equipment
* 20 work days of vacation that can be divided as needed
* 5 paid sick leaves without a doctor's note
* Family-friendly policy helping to balance work and family life
* Corporate presents
* Financial support for participation in training and specialized courses