Job Overview
We are seeking a highly skilled Business Systems Analyst to join our team.
Key Responsibilities:
* Triage and resolve data issues by identifying root causes and directing them to the appropriate teams.
* Maintain and manage Jira boards, including issue tracking, documentation, and validation of outcomes.
* Troubleshoot and update Tableau reports to ensure accuracy and relevance of displayed data.
* Write and modify SQL queries to investigate issues, validate fixes, and extract data as needed.
* Collaborate with internal finance, technical, and business stakeholders to support billing and revenue-related processes.
* Contribute to chatbot proof-of-concept development by providing data insights and supporting testing activities.