Are you looking for a challenging internship that will help you grow professionally and personally? We have an exciting opportunity for a detail-oriented intern to join our team.
This internship is part of our internship program, offering real-world experience, mentorship, and growth opportunities for students to impact the industry.
We seek a process-driven intern for our Case Management team. You'll evolve our fraud case intake and resolution platform, streamlining fraud signals across departments and improving operational workflows.
* Assist with intake, tagging, and triage of fraud-related case submissions;
* Document return materials processes for traceability and evidence handling;
* Support creation and refinement of SOPs for fraud and marketing workflows;
* Collaborate with Fraud Ops, Decision Science, and Technical teams to align platform inputs;
* Participate in testing and feedback for new platform features;
* Help draft reports and identify opportunities for automation and process improvement.
Requirements:
* Pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year);
* Strong academic performance and attention to detail;
* Passionate about structured processes and operational efficiency;
* Comfortable working across tools like Jira, Confluence, and Excel;
* Curious about fraud prevention, financial crimes, and enterprise automation;
* Proactive communicator with strong English skills (written and verbal).
What we offer:
* Opportunities for professional growth and development;
* Mentorship and support from experienced professionals;
* A dynamic and collaborative work environment;
* The chance to work on real-world projects and contribute to the company's success.