Location:
São Paulo, SP, Brazil(Rua Samuel Morse 74, Edificio Igarata – Monções)
Main Responsibilities:
* Responsible for daily application system operation and maintenance to ensure stable operation
* Monitor and analyze application performance; identify and resolve system issues
* Assist in application deployment and upgrades to ensure smooth transitions
* Maintain operation documentation, system changes, and runbooks
* Provide technical support to customers and internal teams
* Conduct system health checks to prevent risks and propose improvements
* Collaborate with the development team to support dev/test environments
Work Experience:
* Experience in application operation, maintenance, or system management
* Experience in large enterprises or multinational companies is preferred
Certification Requirements (Preferred):
* Familiar with ITIL framework and application operation best practices
* Relevant certifications (RHCE, MCSE, AWS, Azure, etc.) are a plus
Skills Requirements:
* Familiar with application operation tools (Nagios, Prometheus, Grafana) and automation tools (Ansible, Puppet, Chef)
* Ability to troubleshoot system failures and optimize performance
* Proficient in at least one programming language (Python, Java, Shell) – preferred
* Experience in database management (MySQL, PostgreSQL, Oracle, etc.)