Video Delivery Specialist
We are looking for a skilled Video Delivery Specialist to join our team. As a key member of the team, you will be responsible for providing technical assistance and troubleshooting video delivery issues on various platform apps.
In this role, you will analyze root cause and fix service tickets as per standard operating procedures. You will also build custom Python scripts to simulate app launch, login, and playback behavior.
The ideal candidate will have strong problem-solving skills and be able to triage complex issues across various applications responsible for video delivery. Additionally, you will set up dashboards and configure alerts to monitor the health of the ecosystem.
* Technical assistance and issue spotting
* Root cause analysis and service ticket resolution
* Python scripting and app simulation
* Issue triaging and dashboard setup
* Ecosystem monitoring
Key Responsibilities:
* Provide technical assistance and troubleshoot video delivery issues on various platform apps
* Analyze root cause and fix service tickets as per standard operating procedures
* Build custom Python scripts to simulate app launch, login, and playback behavior
* Triage complex issues across various applications responsible for video delivery
* Set up dashboards and configure alerts to monitor the health of the ecosystem
Requirements:
* Strong problem-solving skills and ability to analyze complex issues
* Experience with Python scripting and app simulation
* Ability to work independently and as part of a team
* Excellent communication and interpersonal skills
Benefits:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A collaborative and dynamic work environment
Other:
* This is a full-time position
* Working hours are Monday-Friday, 9am-5pm
* Travel may be required occasionally