Overview
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing, offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round and are backed by investors including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, trusted by 1200+ brands from high-growth startups to Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and more.
Insider was recognized for achieving $200M USD in CARR and is one of the few woman-founded, women-led B2B SaaS unicorns. Our leadership recognitions include leaders in The Forrester Wave and IDC MarketScape, and top rankings in G2’s 2024 Software Awards. We are committed to social responsibility through initiatives like 100projects, shecodes, sheleads and shemarkables across 27+ countries.
Behind our achievements is a talented, passionate team across 27+ countries that moves fast, creates cutting-edge products, and focuses on impact. If you want to join us on this journey, keep reading.
Role Snapshot
At Insider, as a Facilities, you will be an essential contributor to the facilities operations of the company, ensuring accuracy, efficiency, and innovation in our processes. Your responsibilities will include:
* Negotiate with suppliers to obtain the best proposals for services or products.
* Control budget requests and ensure they are accurate.
* Monitor, control, and request office inventory of materials and supplies.
* Register and control the entry and exit of vendors.
* Control and catalog the company's fixed assets (laptops, furniture, printers, etc.).
* Develop and ensure internal policies (reimbursements, travel, asset replacement, etc.).
* Manage service provider contracts (cleaning, HVAC maintenance, IT, etc.).
* Request and follow up on building and corrective maintenance (cleaning, HVAC, IT, etc.).
* Update, monitor, and provide company certificates (usually requested by sales).
* Control and record accounts payable and receivable.
* Support the collection of overdue client payments.
* Assist in the preparation of financial reports.
* Organize and archive physical and digital documents.
* Support audits.
* Manage onboarding and offboarding of employees, including building access.
* Support corporate events.
Qualifications and Qualities
* Hold or be finishing a degree in Finance, Business, Management, or a related field.
* Are a fast learner with a proactive, dynamic, and self-directed approach.
* Have up to 2 years of experience in similar roles or are a new graduate eager to learn.
* Are detail-oriented and highly organized.
* Have a good understanding of how invoicing works, including processes through platforms like municipal systems or NetSuite.
* Have experience with office management or facilities.
* Possess advanced English proficiency (Spanish is a plus).
* Enjoy working in a multicultural environment and can communicate effectively with internal and external stakeholders in a fast-paced, startup environment.
Perks and Work Environment
* Access to 16,000+ online courses via LinkedIn Learning to support your development.
* Opportunities to share your skills through trainings and workshops.
* Paid Spotify account subscription for focus and enjoyment.
* International, diverse, and inclusive work environment.
* Hybrid work model with office presence three times a week to foster collaboration.
* Be part of an industry shaping the future of customer experiences.
Equal Opportunity
We provide equal opportunity in a zero-discrimination workplace and welcome everyone regardless of sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
How to Engage
Please follow Insider on LinkedIn, Instagram, YouTube, and Medium for updates.
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