Account Director | eCommerce | eRetailers | Team Management
5 days ago Be among the first 25 applicants
The Account Director role brings a mixture of account management and team management activities. The mission of this role is to lead and inspire the team to achieve desired objectives, budgets and quality and maintain high client satisfaction.
Responsibilities
Manage a dedicated part of the business from an operational point of view (Americas)
Managing a team - coaching and mentoring them to deliver high quality projects
Creating strategy and being an advisor in the field of ecommerce development to the clients and the team
Building long-term relationships with clients by extensive analyse and understanding of their business needs, evaluation and development of the client (like business reviews and reporting on the KPI’s), improving continuously the overall client experience
Support the sales team with info and input for pitches
Coming up with innovative ideas to run the business and also execute them
Day-to-day analyse of team efficiency and ability to recognize and deliver improvements to people and processes
Serving as a role model and knowledge expert, training and developing people within the team, provide feedback and performance review, encourage to professional growth
Manage the budgets and P&L of the Americas projects and report on them to the board
Leading client accounts with overall responsibility for the client agency relationship and continuously improving the overall client experience
Making sure the projects are profitable and are growing
Our Requirements
Passionate, ambitious individual with a business-oriented, strategic approach
Min. 5 years of supervising / team management experience (min 5-7 people team), passion and desire to develop leadership skills
At least 5 years of experience in eCommerce
Experienced in project management & working with eRetailers (especially Amazon & Walmart)
Experienced in working with various, international clients on various projects and ability to build long-term relationships with clients
Experience in strategic business consulting
Understanding of budgeting, reporting and P&L
Fluency in English - at least C1 level
We Offer
Cooperation based on B2B contract or contract of service through the professional Deel platform for international cooperation
26 paid days off from service provision plus national holidays
Opportunity to cooperate with recognized, global brands as clients
Exciting and friendly work environment
Work in an international team without rigid corporate rules
A company mcbook and phone
Further development and training in eCommerce
Annual Performance bonus or salary raise
Shorter working day on Fridays during the holiday months (July and August)
What You Can Expect In The Recruitment Process
Step 1: Analysis of received applications (CVs) – selection of CVs that cover most features of the offer, then contact selected candidates
Step 2: Recruitment interview with HR (videocall)
Step 3: Recruitment interview with management board (videocall)
Step 4: Preparing and presenting a task (videocall)
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Sales and Business Development
Industries
Business Consulting and Services
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