Job Title:
Head Waiter
Location:
Cristina, Kingdom of Spain, ES
Client:
Cipriani
Job Category:
Other
EU Work Permit Required:
Yes
Job Views:
2
Posted:
27.04.2025
Expiry Date:
11.06.2025
Job Description:
* Responsible for managing the table and serving guests. Organize waiters to ensure guest satisfaction.
* Handle work-related issues during service and resolve them efficiently.
* Report customer complaints or issues to the Assistant Restaurant Manager for resolution.
* Provide friendly, courteous, and efficient service, maintaining proper eye contact, smiling, and good posture.
* Take orders and serve food and beverages promptly and professionally.
* Respond to guest inquiries with a positive and clear communication style.
* Maintain extensive knowledge of the menu and suggest dishes based on guest preferences.
* Safely transport hot and liquid items to and from the bar and kitchen areas.
* Anticipate guest needs and serve proactively.
* Follow proper procedures for time, attendance, and uniform.
* Communicate effectively in the primary language(s) used in the workplace.
* Possess good verbal and written communication skills.
* Learn and perform all essential job functions accurately and safely.
* Have knowledge of the menu and beverage list, and provide clear suggestions to guests.
* Observe and detect signs of emergency situations through auditory and visual cues.
#J-18808-Ljbffr