KEY JOB ACTIVITIES: - Translate the board's strategies into concrete actions within their area of responsibility, managing people, projects, and processes to achieve these results. - Monitor market best practices regarding people management, technology (A.I. and automation), processes, and excellence in customer service to implement in their management area. - Monitor customer satisfaction levels with their team's deliveries, always seeking to offer prompt and quality service. - Participate in Results Meetings, prepare and present reports to the Board for accountability of their area, aiming for alignment with the company's strategies. - Develop and manage the performance of coordinators in technical themes and team management competencies, identify development needs, and guide with practical examples and/or suggestions for readings and courses. - Follow up and evaluate coordinators to ensure they are delivering their team management activities and other specific tasks. - Engage with managers from other areas of the company to keep all actions aligned and integrated. - Manage the personnel budget of their team, monitoring costs involved and suggesting changes to the Board when necessary. - Responsible for technical reviews of the most complex topics within their department. - Responsible for signing off on balances and other client reports and statements. - Client service in meetings, calls, and video conferences, both in Portuguese and English. - And other related activities. STRATEGIC VISION - Ability to create or improve long-term plans. ENTREPRENEURIAL VISION - Ability to foresee market trends and creative ways to enhance results. PROCESS VISION - Ability to analyze a situation and create or improve processes to enhance results. VERBAL COMMUNICATION - Ability to express oneself verbally in a clear and objective manner, free of noise. TEAMWORK - Ability to cooperate, collaborate, and assist the team or internal clients as necessary, to achieve common objectives. INTERPERSONAL RELATIONSHIP - Ability to relate positively and productively with different types of people in daily interactions in pursuit of common results.
**Resquisitos**:
Experiência comprovada em escritório contábil. - Gestão de processos - Gestão de pessoas - Conhecimento no sistema Domínio
**Tipo de vaga**:
PJ Híbrido
**Salário**:
Negociável
**Horário de trabalho**:
08:30H AS 18:30H
Tipo de vaga: Autônomo / PJ
**Benefícios**:
- Assistência médica
- Assistência odontológica
- Auxílio-creche
- Auxílio-educação
- Vale-refeição
- Vale-transporte
Horário de trabalho:
- De segunda à sexta-feira