IT Systems Specialist - SAP
KEY EXPECTED ACHIEVEMENTS
Design
- Participate in architectural design, system specifications, cost and timeline estimate for the different implementation of IS-IT
- Participate in the recommendation of solutions and/or changes to improve performance, stability, functionality or system management processes
Implementation
- Contribute to the implementation of new products and ensure knowledge integration and maintenance capabilities
- Participate in defining of test strategy and perform product testing to ensure the product quality is maintained
- Collaborate with the different project teams to implement solutions utilizing industry best practices to ensure usability, scalability and maintainability
- Enforce security best practices of both the technical configuration and the compliance of the SAP environment
Run & Maintain
- Day to day SAP Basis administration including performance tuning in a Linux environment with Sybase/Hana Databases
- Provide support to technical queries and assist users as the third level of support in incident management
- Participate in the maintenance and patching of the environment to ensure the security, compliance and stability of the solutions
- Actively monitor the health of the systems and investigate/resolve potential issues that could put the business operation at risk
- Provide support outside of business hours for the different activities that requires it. Participate in the team’s on-call rotation to provide 24/7 emergency support to the business
Experience
- Technical culture in DB administration, System Administration, or infrastructure/operations
- Experience managing a complex landscape, troubleshooting, and problem resolving skills
- Experience in SUSE Linux/windows server
- Self-driven and solution-oriented
Other
- Excellent spoken and written English
- French / Sinhalese an asset according to location