Job Description
We are seeking a driven and analytical professional to join our team as a Financial Operations Specialist.
As a key member of our operations team, you will be responsible for streamlining processes related to customer and product pricing information within our financial systems. You will apply your understanding of the prepaid business, technical expertise, and strong communication skills to foster collaboration across teams involved in delivering our services globally.
You will work closely with Domestic and International Retail Sales, Product Account Management, and technical teams responsible for pricing, billing, invoicing, settlement, and reconciliation.
Your duties will include studying enterprise data stewardship across multiple channels and platforms, reviewing project and business requirements, and communicating effectively across internal and functional groups to ensure timely and accurate project delivery.
Responsibilities:
* Provide weekly status reports for assigned activities.
* Promote idea generation and collaboration sessions with internal teams.
* Follow established protocols for data enrichment technologies.
* Communicate data requirements to internal counterparts and customers.
* Share process changes with cross-functional teams.
* Escalate data inconsistencies promptly to avoid urgent issues.
* Track and log issues for retrospectives and suggest process improvements.
* Manage time effectively, prioritize tasks, and handle multiple assignments.
* Enforce workflows and business rules to improve data quality and delivery time.
* Enforce SLAs for Finance Data Administration tasks.
* Troubleshoot data-related incidents.
Requirements:
* Self-directed and proactive approach to work.
* Decisive problem-solving skills.
* Ability to influence others through effective communication.
* Forward-thinking and adaptable mindset.
* Strong business acumen and technical background.
* Effective time management and organizational skills.
* Strong written and verbal communication skills.
* Ability to multitask and work collaboratively.