Job Opportunity
We are a diverse and passionate team that strives for excellence in our services.
* Business Requirements Analysis
* Process Optimization
* Solution Design & Configuration
* Data Analysis & Reporting
* Testing & Training
* Stakeholder Collaboration
* Continuous Improvement
About the Role:
This is a challenging opportunity to work with stakeholders, identify business needs, and develop functional specifications for Salesforce implementations. The ideal candidate will have strong analytical skills, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.
Key Responsibilities:
- Gather and document business requirements through stakeholder engagement
- Analyze and optimize business processes using Salesforce functionalities
- Collaborate with IT and stakeholders to design, configure, and implement Salesforce solutions
- Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends
- Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users
- Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value
What We Offer:
A dynamic and supportive work environment that fosters growth, innovation, and collaboration. The successful candidate will have opportunities to develop their skills, take on new challenges, and contribute to the success of our organization.
How to Succeed:
The ideal candidate will possess a combination of technical, business, and interpersonal skills, including:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Proficiency in Salesforce or similar CRM systems
- Strong organizational and time management skills
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