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Acu-Tech, a nationwide leader in the manufacture and supply polyethylene pipe, products and services, is seeking an experienced Client Service Executive to join our experienced and service orientated team in Pinkenba.
Become a member of our Sales team, who provide a high energy work environment where your ideas will be heard, your performance rewarded, and your development supported.
What can we offer you?
* Great and supportive team
* Fulltime role in a growing business
* Unique opportunity to develop the role as your own
Key task and responsibilities:
* Work with Acu-Tech’s Sales team to support existing accounts and the development of new client relationships through proactive customer engagement.
* Support the sales process for a portfolio of strategic opportunities per account (including identifying and closing new business)
* Manage opportunities in CRM software - Salesforce opportunity creation and assist the Sales Managers with pipeline management.
* Providing product and technical information and resolving product and service problems in a timely manner
* Presenting price, credit, and terms in accordance with standard procedures and customers’ profitability profiles
* Accurately processing customer transactions, such as sales orders and quotes
To be considered you must meet the following criteria:
* Ability to work in a fast-paced environment, be accepting of change
* Strong customer service orientation & technical orientation
* Excellent verbal and written communication skills
* Proficient in Excel or Smartsheet and MS Office
* Initiative-taking and a positive 'can do' attitude
How do your skills match this job?
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Client Services Executive?
* Which of the following Microsoft Office products are you experienced with?
* Do you have experience in a sales role?
* Do you have customer service experience?
* What's your expected annual base salary?
* How much notice are you required to give your current employer?
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