Product Designer & Business Analyst Role
This key member of the design team partners with business stakeholders and solution architects to deliver value-added features.
The role provides exposure to a suite of enterprise applications, transforming stakeholder visions into functional features and documenting requirements.
* Assess business processes and user pain points to recommend technical solutions and workarounds.
* Facilitate requirements gathering and functional design sessions with stakeholders.
* Document detailed functional design specifications (epics, features, user stories).
* Lead refinement sessions to review feature designs and estimate effort.
* Support QA and UAT test planning and execution.
* Present live product demonstrations and prepare release notes for end users.
* Contribute to change management through documentation and stakeholder engagement.
Required Skills and Qualifications
* Bachelor's degree in Business, Information Systems, Computer Science, or related field.
* 2+ years of experience in business analysis, product design, or related roles, preferably within CRM platforms.
* Strong background in requirements gathering, process mapping, and translating business needs into technical specifications.
* Hands-on experience with Agile delivery methods and Scrum teams.
* Excellent communication, facilitation, and collaboration skills to work effectively with cross-functional stakeholders.
* Familiarity with CRM platforms and cloud-based solutions.