Position Summary
As a Life Science Account Manager at STERIS, you will be the driving force behind sales, technical consultation, and lead generation for STERIS products within the Life Sciences industry, including pharmaceuticals, biotech, vaccines, cell gene therapy, medical devices, nutraceuticals, and related sectors. Your primary responsibilities include:
Achieving revenue, gross margin, and product sales targets set by the Business Unit.
Designing and implementing effective sales strategies.
Identifying and pursuing new prospects and opportunities.
Presenting innovative concepts and products to customers.
Ensuring an exceptional STERIS experience for all clients.
Success in this role requires high customer satisfaction, strong multi‑level relationships with clients, and excellent listening skills. Leveraging company‑provided sales resources to deliver the best solutions to customers is crucial.
The current territory you will cover is Brazil and is subject to change as business grows. Overnight travel will be limited to 25%, while additional travel for training and meetings will be necessary and the ability to support customers and attend industry events outside of standard business hours is required (total 30‑35%).
Duties
Grow the business
Achieve assigned sales quota for territory using a consultative sales process.
Identify and proactively seek qualified sales opportunities with new and existing customers within, but not limited to, the pharmaceutical, biotech, medical device, vaccine, and cell gene therapy markets.
Develop strategic growth plans for new and existing customers.
Create and manage a multi‑faceted plan with key stakeholders and decision makers leveraging all available resources.
Provide a high level of service to customers, including timely and accurate responses to inquiries, to maintain/build the STERIS reputation in the marketplace.
Collaborate and maintain strategic partnerships with internal resources and designated channel partners to achieve high levels of customer satisfaction.
Utilize CRM to capture detailed customer notes, manage the sales funnel, forecast business, and maintain and build the pipeline.
Advise our customers
Generate and present STERIS Life Sciences products and innovative solutions using a compelling value‑based approach.
Use a question‑based selling approach to gain knowledge regarding customer environment, regulatory requirements, and specific needs to provide a tailored solution.
Maintain current knowledge of regulated industry and market trends as well as technical knowledge and understanding of products and services. Attend educational workshops, review professional publications, and participate in professional affiliations.
Educate customers in the area of cleaning, contamination control, and sterility assurance and the features and benefits of using STERIS consumable products.
Provide key information
Communicate regularly with STERIS management, customers, and local channel partners.
Plan sales calls/travel itineraries to maximize effectiveness of sales strategies.
Maintain CRM required data, update the sales funnel and top accounts, and complete required reporting.
Education
Bachelor’s degree in biology or chemistry.
Required Experience
Bachelor’s degree.
Minimum two years of sales experience.
Bilingual in English and Portuguese; Spanish is also helpful.
Experience in the cGMP industry.
Experience using CRMs.
Ability to comply with customer credentialing requirements.
Preferred Experience
Bachelor’s degree in a science field (biology, microbiology, chemistry), engineering, or a technology‑related field.
Experience in consultative selling of technical products or services.
Excellent communication skills, capable of influencing at all levels of an organization.
Self‑directed, adaptable, and able to set priorities.
Strong business acumen, with the ability to understand and monitor trends.
Strong understanding of customer and market dynamics and requirements, with demonstrated ability to expand existing customers and develop new ones.
Skills in persuasion, influence, negotiation, and active listening for science‑based technical information.
Exhibits perseverance, persistence, and consistent follow‑through.
Knowledge of regulated industries (cGMP, GLP, or similar). Involvement with PDA, ISPE, or similar industry organization preferred.
Company Overview
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our customers create a healthier and safer world by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
Equal Opportunity Employer
STERIS strives to be an Equal Opportunity Employer.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Medical Equipment Manufacturing and Hospitals and Health Care
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