**Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service on behalf of our clients and delight their customers.**
**This is a remote position, you'll be working from home, managing a team of 20-30 customer service agents, team leaders, and account managers from Indonesia (or neighbouring countries). You'll be coordinating remotely with employees from various countries, and clients located all over the world.**
**What We're Looking for**:
** Success story in managing 25+ people, preferably in the customer service industry**
** Prior experience managing a complex team containing various roles**
** Prior experience working in a B2B environment**
** Takes initiative and performs autonomously**
** Ability to form effective plans and roadmaps**
** A team player, able to work with various stakeholders**
** Good communication skills, including written and spoken English**
** Fluent in Spanish and English**
**About Influx**
**Our 24/7 on-demand support service guarantees response times and coverage. We can troubleshoot and solve customer problems in under one hour, every hour of the week.**
**Job Types**: Full-time, Contract