Join to apply for the Account Manager role at Clark's White Glove Delivery1 week ago Be among the first 25 applicantsJoin to apply for the Account Manager role at Clark's White Glove DeliveryAbout UsArhaus is a premium furniture retailer known for our high-quality, artisan-crafted furniture and home décor. We're seeking a detail-oriented Account Manager to join our dynamic team and help deliver exceptional customer experiencesAccount Manager Position - ArhausAbout UsArhaus is a premium furniture retailer known for our high-quality, artisan-crafted furniture and home décor. We're seeking a detail-oriented Account Manager to join our dynamic team and help deliver exceptional customer experiencesPosition OverviewWe are looking for an Account Manager who will oversee daily operations, manage returns processes, and serve as a key liaison between store operations and management. The ideal candidate will have strong organizational skills, excellent customer service abilities, and experience in operations management.Key ResponsibilitiesReturns ManagementLead and optimize the return process workflowCoordinate with warehouse team to schedule and manage return pickupsProcess and maintain accurate return documentation and approvalsDaily Operations ManagementLead daily team meetings to ensure alignment and communicationCreate and distribute product knowledge update communicationsOptimize delivery routing for maximum efficiencyHandle customer inquiries via phone with professionalismAct as primary liaison between store operations and managementPerformance & Quality ControlActively participate in daily Arhaus meetings and callsManage and monitor customer satisfaction surveysTrack and report on key performance metricsAnalyze daily performance scorecards, including:Day-over-day performance analysisTrend identificationTeam communication of insightsProvide operational support to delivery teamProcess and manage warranty claimsQualificationsPrevious experience in retail operations or account managementStrong organizational and leadership skillsExcellent communication abilities (written and verbal)Proficiency in Microsoft Office SuiteProblem-solving mindset with attention to detailExperience with customer service and conflict resolutionWhat We OfferCompetitive salaryComprehensive benefits packageProfessional development opportunitiesCollaborative work environmentSalary: $40000 - $55000 per yearSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesTransportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at Clark's White Glove Delivery by 2xSign in to set job alerts for “Account Manager” roles.Automotive Account Manager - entry levelAccount Manager – Automotive and ManufacturingFarmington Hills, MI $100,000.00-$140,000.00 2 weeks agoAutomotive Account Manager-Plastics & ChemicalsCommerce Township, MI $120,000.00-$160,000.00 2 days agoOutside Sales Account Manager - Fluid Process Component and Solution SalesSouthfield, MI $55,000.00-$90,000.00 1 year agoNovi, MI $85,729.00-$128,594.00 3 weeks agoOutside Sales Account Manager - Visual LED LightingAuburn Hills, MI $116,200.00-$215,800.00 1 week agoTroy, MI $55,000.00-$110,000.00 1 week agoWixom, MI $90,000.00-$115,000.00 4 days agoAccount Manager - Automotive - Account Management, SalesWixom, MI $85,000.00-$115,000.00 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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