Join to apply for the Customer Success role at AME.Get AI-powered advice on this job and more exclusive features.This range is provided by AME. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeSalary: R$ 5.500,00Responsibilities and DutiesPrepare proposals for clients;Manage client demands (technical support, financial, contractual, communication, and others);Structure and implement the client journey;Identify gaps in service/experience from client feedback;Design engagement and loyalty strategies for clients;Lead routine interactions with clients across different segments;Present NPS survey results related to clients and the company;Monitor the client journey and marketing actions;Support engagement actions for deaf users and clients.Requirements and QualificationsComplete or ongoing higher education in business or related fields;Desirable knowledge of Libras (Brazilian Sign Language);Advanced knowledge of assistive technologies;Knowledge in accessibility for People with Disabilities;Additional InformationWork model: CLT (full-time contract);Location: Tatuapé - São Paulo/SP, 100% in-person, with travel availability;Work hours: Monday to Friday, 09:00 to 18:00;Job level: Entry level;BenefitsVale TransporteVale RefeiçãoLanguagesBasic Libras (Brazilian Sign Language)Other RequirementsAvailability to travel
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