 
        
        Key Responsibilities:
 * Gather and document business requirements through stakeholder engagement to translate business needs into functional specifications for Salesforce implementations.
 * Analyze and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
 * Collaborate with IT teams and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
 * Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
 * Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
 * Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
 * Iterate on Salesforce configurations for ongoing optimization based on gathered feedback and solution performance monitoring.
Required Skills and Qualifications:
 * Thorough knowledge of Salesforce Sales cloud, Quote, Order and Contract Management Testing (UAT).
 * Business case writing, wireframing, and flow diagramming.
 * Salesforce configuration and administration expertise.
 * Basic programming/scripting skills in Apex and SOQL are advantageous.
Essential Soft Skills:
 * Strong analytical thinking and problem-solving capabilities.
 * Effective oral and written communication skills.
 * Requirements gathering and documentation expertise.
 * Process mapping and diagramming skills.
 * Stakeholder management and facilitation abilities.