About Randstad Sourceright:
Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions.
Job purpose:
The RPO Team/Pod Lead will serve as the day-to-day primary contact for the team and will coach and train the team to ensure efficiency and increased productivity. The Pod Lead will be responsible for assisting the recruiters, sourcers, coordinators and managers throughout the recruiting process. This role will have an emphasis on executing and ensuring quality throughout the recruitment process for our strategic client partnerships, while working closely with the Manager to ensure that client requirements are met.
what you get to do:
* Train and/or on-board team members
* Act as mentor, motivate and serve as SME on assigned account team
* Accomplish results through combined effort of team; follow the structure of organizational units or a centralized functional activity
* Help meet established schedules or resolve technical or operational problems
* Provide support and collaborate with recruiters, sourcers and coordinators
* Coordinate and facilitate all employee on-boarding activities
* Assist with recruitment process compliance and system administration
* Assess and audit quality of work according to established metrics, goals and expected performance levels for all team members; provide feedback and coaching as needed in partnership with Manager
what you need to bring:
* High school diploma or equivalent required; Bachelor’s degree preferred
* 5-7 years of relevant experience
* 2+ years in RPO client/stakeholder management experience
* Global team and client collaboration experience preferred
* Strong customer focus and customer service skills
* Excellent communication, multi-tasking and organizational skills
* Possess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and/or business data
* Track record of high achievement
* Demonstrated success working on teams
* Experience describing and documenting specific requirements
* Ability to take direction and execute a plan
* Must be detail oriented with a concern for quality expressed by continually initiating system and process improvements
* Possess knowledge of applicable compliance regulations
* Proficient with the Google environment including Gmail, Docs, Sheets and Slides
* Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools