Job Title
The IT Release Manager II plays a pivotal role in ensuring the smooth delivery of software releases, aligning with organizational strategy and goals. This position works closely with cross-functional teams throughout the software development lifecycle to guarantee quality and timeliness of releases, monitor and report progress during release windows, and identify areas for improvement through testing feedback.
This individual is responsible for planning, coordinating, communicating, scheduling, and facilitating software releases to meet business objectives. They collaborate with development, QA, operations, and change management teams to ensure readiness and quality. The IT Release Manager II monitors and communicates release progress, identifies risks, and escalates issues as needed. They facilitate release meetings and maintain release calendars.
* Plan, coordinate, communicate, schedule, and facilitate software releases to meet business objectives.
* Collaborate with development, QA, operations, and change management teams to ensure readiness and quality.
* Monitor and communicate release progress, identify risks, and escalate issues as needed.
* Facilitate release meetings and maintain release calendars.
* Review testing outcomes and work with QA to address defects and improvement opportunities.
Additionally, this role develops and maintains release documentation, including release notes and rollback plans. The IT Release Manager II produces reports and metrics on release performance and communicates findings to leadership. They ensure compliance with company's release management policies and best practices.
A Bachelor's degree in Computer Science, Information Technology, or related field is preferred, along with 4+ years of experience in release coordination, change management, or related IT governance roles. Familiarity with SDLC processes and testing practices is also essential. Strong organizational and communication skills are required, along with the ability to manage multiple priorities.
Experience with tools such as JIRA, Confluence, ServiceNow, or similar for tracking and documentation is a plus. The ideal candidate should be able to collaborate effectively across technical and business teams, understand release governance, risk management, and quality assurance principles. Analytical skills to interpret metrics and identify process improvements are also necessary.
This is an excellent opportunity for a skilled professional to join our team and contribute to the success of our organization.