Commercial Account Manager
About the Role:
* Manage and grow existing customer accounts, maximizing revenue potential.
* Leverage new business opportunities within existing accounts to drive growth.
* Develop and execute account strategies to achieve revenue goals and enhance customer satisfaction.
Key Responsibilities:
* Account Management: Develop and implement account plans, build strategic relationships with key decision-makers, ensure customer retention and satisfaction.
* Sales and Revenue: Achieve sales quotas, drive client retention, renewals, upsells, and cross-sells through effective relationship management.
Qualifications and Skills:
* Proven track record of success in sales, with a strong focus on customer satisfaction and retention.
* Experience with complex sales cycles, including request for proposals and public tenders.
* Strong understanding of software development lifecycle and enterprise IT environments, with experience in open source software, API management, and IAM technologies.
Benefits:
* Opportunity to develop and implement innovative account strategies.
* Collaborative work environment with a team of experienced professionals.
* Professional development opportunities to enhance skills and knowledge.