Direct Procurement Business Process Analyst – Care Delivery
Rio Bonito, Brazil | Posted on 12/23/2025
Our client, a leading global healthcare company, is seeking a Direct Procurement Business Process Analyst to support their Care Delivery (Clinical Operations) environment. This role will act as the Procure-to-Pay (P2P) Process Architect, responsible for improving current procurement operations while shaping the future global template for SAP S/4HANA.
The position has a dual focus on improving both current and future procurement operations: optimizing existing ("As-Is") procurement processes across clinics to enhance efficiency, compliance, and user experience, while also designing standardized future-state ("To-Be") processes that support a smooth ERP transition and enable clinical staff to spend more time on patient care rather than administrative activities.
You will partner closely with Procurement, Technology, Finance, and Clinical Operations, working independently to identify pain points, drive improvements, and support enterprise-wide transformation initiatives.
This is a contractual position, working in the client's preferred EU time-zone. The initial contract will go well into 2026
Key Responsibilities
Document and analyze existing end-to-end P2P processes across clinics and regions using Signavio
Identify inefficiencies, manual workarounds ("shadow IT"), and process deviations in legacy environments
Perform root-cause analysis on recurring operational issues and user experience gaps
Design and implement quick-win improvements (e.g., master data cleanup, stock level standardization, manual Kanban approaches) ahead of ERP deployment
Benchmark processes against internal standards and industry best practices
Translate current-state insights into a scalable global S/4HANA P2P template
Design standardized L4/L5 process flows for requisitioning and inventory management
Balance global compliance requirements with practical usability for clinical environments
Ensure future designs address root causes identified in current operations
Maintain accurate and up-to-date "As-Is" and "To-Be" documentation
Validate clinical and inventory-related use cases during User Acceptance Testing (UAT)
Assist with testing activities for process and system changes
Act as the liaison between global/regional procurement teams and local clinical operations
Facilitate workshops with nurses, clinic administrators, and operational stakeholders
Promote process standardisation and explain its benefits for ERP readiness
Develop clear presentations, dashboards, and process documentation for leadership reviews
Guide operational teams through process changes to ensure adoption and sustained performance
Assess existing P2P controls and recommend improvements to strengthen compliance and risk mitigation
Support standardisation to ensure consistent policy adherence across clinics and regions
Partner with internal controls and audit teams to address findings and embed remediation
Independently lead P2P improvement initiatives from ideation through execution
Define objectives, timelines, and measurable outcomes
Build business cases, value assessments, and impact analyses
Track progress, manage risks, and ensure high-quality delivery
Execution of measurable process improvements in current environments
High-quality Signavio documentation for both current and future states
Reduction of process variations across clinics
Improved efficiency and reduced administrative burden for clinical staff
Strong stakeholder alignment across Procurement, IT, Finance, and Operations
Requirements
3–5 years of experience in Procurement, Supply Chain, or Process Excellence
Strong exposure to P2P / Procure-to-Pay processes, controls, and systems
Experience within Healthcare, Pharma, Clinical, or regulated environments
Expert proficiency in Signavio (mandatory)
Understanding of SAP MM / Inventory Management logic, applied pragmatically for non-technical users
Strong analytical and problem-solving skills with a continuous improvement mindset
Experience driving process improvement initiatives independently
Familiarity with Lean, Six Sigma, Kaizen, or similar methodologies (preferred)
Ability to balance global standards with local operational realities
Strong communication and stakeholder management skills
Experience working in complex, global organizations
Language: Advanced English required; additional languages are a plus
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