At the forefront of automation, we're seeking an expert in IT operations to ensure seamless internal systems.
Job Description
We're building a scalable future with governance and control at every step. As our IT Operations Analyst, you'll be instrumental in ensuring that our teams can operate without friction or downtime.
* Manage user lifecycle, including provisioning, de-provisioning, access controls, and permissions across systems.
* Oversee hardware and software asset inventory, including acquisitions, deployments, refresh cycles, warranties.
* Configure, maintain, and troubleshoot workstations, peripherals, mobile devices, VPNs, and basic network connectivity.
* Troubleshoot and resolve user IT tickets promptly.
Responsibilities
* Coordinate with vendors for support, maintenance, and procurement.
* Create, maintain, and enforce internal IT policies and standards.
* Support onboarding and off-boarding processes with IT compliance.
* Monitor and manage internal systems and alert on issues.
* Assist with small infrastructure projects.