As a Technical Support Specialist, you will be responsible for providing expert assistance to end-users and ensuring the smooth operation of IT systems.The ideal candidate will possess a strong technical background, with experience in operating systems (Windows, macOS, Active Directory, DNS, DHCP) and applications (horizontal and vertical distribution, SCCM, Liquid, CDP, Atom).You will also need to have proficiency in remote access, virtual desktops, MDM, PXE boot, Microsoft 365, collaboration suites, hardware, networking, voice, smart hands, AV components, security, and service desk/ITSM systems.Tata Consultancy Services offers a collaborative environment that encourages teamwork, professional development opportunities, and the chance to work outside Brazil.Benefits include health insurance, dental plan, life insurance, transportation vouchers, meal/food voucher, childcare assistance, Gympass, and psychological assistance through TCS Cares.