About This Role
As a Community Manager, you will be responsible for leading engaging communities and helping thousands protect their personal data. This role is ideal for someone who is passionate about digital privacy and has experience managing active communities.
Your Key Responsibilities
* Community Leadership: Lead daily interactions primarily on Reddit, X, and Discord—start conversations, reply thoughtfully, maintain guidelines, and nurture a welcoming environment.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
About You
We are looking for someone with at least 1–2 years of experience managing or moderating active communities. Strong writing and communication skills are essential to engage and nurture active, text-based communities.
Requirements
* Experience managing or moderating active communities (Reddit, Discord, X, or forums)
* Strong writing and communication skills
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features
* Empathy, diplomacy, and the ability to foster trust in a community environment
* Organized, proactive, and comfortable working remotely with a startup mindset
* Fluent in English (written & spoken)
Benefits
* Flexible Work Environment: Enjoy working fully remote with a high degree of autonomy and mentorship.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.