About This Role
As an Operations Specialist, you will be responsible for monitoring ongoing delivery routes and communicating with delivery drivers and shippers through phone calls and live chat.
Key Responsibilities:
* Proficiency in English
* Ability to work based on the Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management
What We Do
We are a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.
About Our Team
We are looking for a skilled Operations Specialist to join our team. If you have a strong background in logistics and excellent communication skills, we encourage you to apply.