Job Description
As a finance operations analyst, you will be responsible for driving operational efficiencies related to customer and product pricing information within our financial information systems. You will apply your understanding of the prepaid business technical expertise and strong communication skills to foster collaboration across teams involved in delivering our services globally.
You will work closely with domestic and international retail sales product account management and technical teams responsible for pricing billing invoicing settlement and reconciliation. This role also supports the analyst II position and contributes to improving pricing and billing processes ensuring client and channel satisfaction.
* Provide weekly status reports for assigned activities.
* Promote idea generation and collaboration sessions with internal teams.
* Follow processes and protocols for data enrichment technologies.
* Communicate data requirements to internal counterparts and customers.
* Share process changes with cross-functional teams.
* Escalate data inconsistencies promptly to avoid urgent issues.
* Track and log issues for retrospectives and suggest process improvements.
* Manage time effectively prioritize tasks and handle multiple assignments.
* Enforce workflows and business rules to improve data quality and delivery time.
* Enforce SLA for finance data administration tasks.
* Troubleshoot data-related incidents.
* Research and document rules for secure protocols and data integrity.
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Required Skills and Qualifications
We are seeking a self-directed and proactive individual who is a decisive problem solver with the ability to influence others. You should have a forward-thinking and adaptable approach with strong business acumen and technical background.
Experience and education:
* 1+ years of experience in the prepaid product industry preferably with exposure to finance accounting or data management.
* Strong interpersonal skills with the ability to influence decisions.
* Ability to work cooperatively and effectively with others to set goals and resolve problems.
* Solid technical background with the ability to learn new platforms and apply knowledge to operational practices.
* Strong problem-solving skills and willingness to take initiative.
* Experience working in fast-paced environments with cross-functional teams.
* Excellent communication skills including confidence in presenting to executive leadership.
* Ability to explain complex technical topics to non-technical audiences.
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Additional Information
This role involves working with financial data and system configurations supporting billing migrations and ensuring accurate invoice generation. You should be inquisitive data-oriented and comfortable managing multiple tasks in a dynamic environment.