Operational Specialist
As a key team member, you will play a pivotal role in our organization.
Our company provides local courier services across the U.S., covering 20 major metro areas. Our commitment to innovation and customer satisfaction drives us forward.
You will be responsible for monitoring ongoing delivery routes and maintaining seamless communication with drivers and shippers via phone and live chat.
Essential requirements for this position include proficiency in English, ability to work based on the Eastern US time zone (EST), and experience in logistics, courier operations, call center, customer support, or account management.
Key qualities we seek in our ideal candidate are:
* Strong analytical skills
* Effective problem-solving abilities
* Excellent communication and interpersonal skills
What We Offer:
As an Operational Specialist, you will have access to ongoing training and development opportunities, enabling you to enhance your skills and knowledge. You will also be part of a dynamic team that values collaboration and open communication.
By joining our team, you will contribute to delivering exceptional service to our customers while expanding your professional network.