Salary: Competitive
Job Description
We are seeking a Digital Account Manager to join our team. As a key member of our agency, you will act as the strategic liaison between clients and our internal teams.
About the Role
This is not just an account management role – it's a value creation role. Your job is to ensure everything runs smoothly, aligned with client objectives, and above all – effectively.
* Build and maintain strategic relationships with clients, ensuring long-term satisfaction and growth.
* Coordinate with internal teams to execute digital campaigns: media, creative, performance, branding, etc.
* Provide strategic recommendations based on client goals and market context.
* Monitor campaign performance, prepare reports, and proactively optimize as needed.
* Identify upsell/cross-sell opportunities to maximize client value.
* Manage contracts, budgets, timelines, and deliverables with transparency and accountability.
Required Skills and Qualifications
* Minimum 3 years of experience as an Account Manager in an agency or digital/SaaS environment.
* Excellent communication skills in both English and Vietnamese.
* Strong understanding of the digital ecosystem: paid media, CRM, automation, SEO, analytics, etc.
* Data-driven mindset with the ability to extract insights and translate them into strategic actions.
* Strong time management and multitasking capabilities.
* Proactive attitude, solution-oriented mindset, and a genuine passion for digital marketing.
Benefits
* Flexible remote, part-time working model.
* Opportunities to work with ambitious brands across multiple industries.
* A collaborative, high-performance team culture with space for growth and creativity.
* Clear growth path – if you're good, we'll make sure you grow even further.
Others
* Acknowledge your achievements through regular feedback and recognition.