Strategic Digital Marketing Expert
We are looking for a skilled professional to fill the role of Digital Account Manager. As a key member of our team, you will act as the strategic liaison between clients and internal teams.
The ideal candidate will possess excellent communication skills in both English and Vietnamese, as well as a strong understanding of the digital ecosystem.
About the Role:
* This is a value creation role where you will build and maintain strategic relationships with clients, ensuring long-term satisfaction and growth.
* You will coordinate with internal teams to execute digital campaigns, providing strategic recommendations based on client goals and market context.
* Your responsibilities will include monitoring campaign performance, preparing reports, and proactively optimizing as needed.
* You will identify upsell/cross-sell opportunities to maximize client value and manage contracts, budgets, timelines, and deliverables with transparency and accountability.
Key Responsibilities:
* Build and maintain strategic relationships with clients, ensuring long-term satisfaction and growth.
* Coordinate with internal teams to execute digital campaigns: media, creative, performance, branding, etc.
* Provide strategic recommendations based on client goals and market context.
* Monitor campaign performance, prepare reports, and proactively optimize as needed.
* Identify upsell/cross-sell opportunities to maximize client value.
* Manage contracts, budgets, timelines, and deliverables with transparency and accountability.
Requirements:
* Minimum 3 years of experience as an Account Manager in an agency or digital/SaaS environment.
* Excellent communication skills in both English and Vietnamese.
* Strong understanding of the digital ecosystem: paid media, CRM, automation, SEO, analytics, etc.
* Data-driven mindset with the ability to extract insights and translate them into strategic actions.
* Strong time management and multitasking capabilities.
* Proactive attitude, solution-oriented mindset, and a genuine passion for digital marketing.
Why This Opportunity?
* Flexible remote, part-time working model ideal for experienced freelancers looking for long-term partnerships.
* Opportunities to work with ambitious brands across multiple industries.
* A collaborative, high-performance team culture with space for growth and creativity.
* Clear growth path if you're good, we'll make sure you grow even further.