Operational Efficiency Specialist Role Overview:
We are seeking a skilled Operational Efficiency Specialist to drive operational improvements related to customer and product pricing information within our Financial Information Systems.
As an expert in the prepaid business, you will apply your technical expertise and strong communication skills to foster collaboration across teams involved in delivering our services globally.
Key Responsibilities Include:
* Providing regular status updates on assigned activities
* Promoting idea generation and collaboration sessions with internal teams
* Following processes and protocols for data enrichment technologies
* Communicating data requirements to internal counterparts and customers
* Sharing process changes with cross-functional teams
* Escalating data inconsistencies promptly to avoid urgent issues
* Tracking and logging issues for retrospectives and suggesting process improvements
* Managing time effectively, prioritizing tasks, and handling multiple assignments
* Enforcing workflows and business rules to improve data quality and delivery time
* Ensuring SLAs for Finance Data Administration tasks
* Troubleshooting data-related incidents
Requirements:
* Self-directed and proactive problem solver
* Ability to influence others through effective communication
* Forward-thinking and adaptable approach to changing priorities
* Strong business acumen and technical background in finance or accounting
* Effective time management and organizational skills
* Strong written and verbal communication
* Ability to multitask and work collaboratively in fast-paced environments
This role involves working with financial data and system configurations, supporting billing migrations, and ensuring accurate invoice generation.